Robert Ambrogi Blog
In the field of legal knowledge management and innovation, Sally Gonzalez is both a legend and a trailblazer. Over the course of her 40-year career, she has worked for some of the world’s largest law firms to develop and lead KM and strategic technology initiatives. She has overseen KM and information technology programs at such global firms as Norton Rose Fulbright, Dentons, Akin Gump, Covington & Burling, and Jones Day, and been a strategic consultant at major consulting firms including HBR, Navigant, PwC and, most recently, Fireman & Company,
Gonzalez surprised some of those who attended the Knowledge Management and Innovation for Legal Conference held in New York City in October, where she was the keynote speaker, when she announced her retirement there and was recognized by her peers for her decades of contributions to the legal industry. That made her keynote, in which she spoke about core principles for successful KM, her swan song, of sorts.
I was at the conference and, following her keynote, I sat down with Gonzalez to record this conversation about her thoughts on KM, innovation, AI, culture, change management, and much more.
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