Australian legal technology company Lawpath has secured a $10 million strategic investment from Westpac, Australia’s oldest bank, while simultaneously announcing the achievement of 500,000 customers and significant advances in its artificial intelligence capabilities.

Lawpath is a company in the vein of LegalZoom, providing legal, accounting and business support for startups and small-to-medium businesses across Australia. In fact, LegalZoom has been a major investor in the company.

This new strategic investment in Lawpath by Westpac is aimed at supporting and expanding this mission, the company said in an announcement. The investment will be used to accelerate the development of Lawpath’s legal and compliance tools, making these services more accessible and affordable to Westpac customers and the broader Australian business community.

In a notable milestone for the company, Lawpath said it now facilitates 7% of all business incorporations in Australia. The company says its platform has achieved substantial market penetration in the SME sector, which comprises 98% of Australian businesses and contributes approximately $590 billion to the economy annually.

The company’s AI system, Lawpath AI, developed through partnerships with Amazon Web Services and Anthropic, has become one of the largest SME-focused legal AI systems in the world, the company says. The system processes nearly 5,000 legal inquiries daily and handles 30% of tasks previously performed by human lawyers.

Trained on over 36 million data points, including case law, legislation, legal contracts, and anonymized client interactions, the AI platform has delivered more than 433,000 legal insights to date.

“Lawpath AI has allowed us to unlock legal help at scale,” said Dominic Woolrych, CEO of Lawpath. “Shifting legal from a one-to-one model to a one-to-many model has meant we can provide legal help on-demand, at scale at a fraction of the traditional cost. Our AI technology is helping to simplify the complexity of starting and running a business, making legal services more accessible and affordable than ever before.”

The company says its platform has achieved a 25% reduction in customer support response times through its intelligent automation systems. Its capabilities include document drafting, review services, and proactive legal insights, often eliminating the need for small businesses to engage traditional legal services.

Founded in 2014, Lawpath has positioned itself as Australia’s largest online legal and business services platform. The company’s technology continues to evolve through machine learning, with each business interaction on the platform contributing to its knowledge base and ability to provide tailored legal solutions.

Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.